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Monday, October 20, 2008

The Corporate Growing Process

I followed the evolution of various private companies, in their early stages, before they become big conglomerates. I noticed substantial similarities, and based on such observation I developed a map indicating the correlation between the main organizational parameters. After consulting with numerous people in different industries, and upon discussing it in a series of forums and functions, I gained enough confidence in its validity to submit it for public review.


My analysis was triggered by Peter Drucker’s assertion that “any organization that doubles or triples in size over a short period of time has necessarily outgrown its theory”. What I found was a series of examples of cyclical evolutions, each being characterized by certain essential attributes: Size (expressed in Throughput or number of employees), Organizational structure, Strategic focus, Mode of interaction and Control mechanisms - to name a few.


Another interesting finding was the realization by consulted experts in the field, that the chart offers not only an evolution map, but also provides answers to problems of dis-functionality and misalignment, as noticed in organizations situated on different stages of development.

Monday, October 13, 2008

Organizational Entropy

According to the second law of thermodynamics, during any process the change in entropy of a system and its surroundings is either zero or positive. In other words the entropy of a closed system tends toward a maximum. I was always wondering if this principle holds true in a business environment.

In its sociological application the concept of entropy is used as a metaphor for chaos, disorder or dissipation of energy. In a company - as a closed system - the energy is conserved. But it tends to degrade from useful forms to useless ones: everybody’s busy but value is not created.

The entropy of an organization is reflected in the amount of energy not converted into work during a process. The more uncertainty in vision, randomness in strategy, or indecision in action, the higher the entropy. Entropy is a measure of the inability of a system’s energy to do useful work; it becomes a measure of the business inefficiency.